Our Mission
At Motor Paragon, our mission is simple yet profound: to enhance the lives of pets and their owners across Britain through exceptional products, expert advice, and unwavering commitment to animal welfare. We believe that every pet deserves the finest care, nutrition, and love that life can offer.
Since our founding in 1999, we have been dedicated to sourcing and providing only the highest quality pet supplies, from premium nutrition to innovative toys and essential care products. Our team of pet enthusiasts and animal care experts work tirelessly to ensure that every product we offer meets our rigorous standards for safety, quality, and effectiveness.
Our Core Values
Animal Welfare First
Every decision we make is guided by what's best for the animals we serve. We partner only with suppliers who share our commitment to ethical practices and animal welfare.
Quality Without Compromise
We refuse to cut corners when it comes to quality. Every product undergoes thorough testing and evaluation to ensure it meets our exacting standards.
Customer-Centric Service
Our customers and their beloved pets are at the heart of everything we do. We strive to provide personalised service and expert guidance for every unique need.
Environmental Responsibility
We're committed to sustainable practices and reducing our environmental impact whilst maintaining the highest standards of pet care.
Continuous Learning
The pet care industry is constantly evolving, and so are we. We invest in ongoing education and training to stay at the forefront of pet care knowledge.
Community Partnership
We're proud to support local animal shelters, rescue organisations, and veterinary practices throughout Britain.
Meet Our Expert Team
Our team brings together decades of experience in pet care, veterinary science, and customer service. Each member of our staff is passionate about animals and committed to providing the best possible advice and service to our customers.
Veterinary Expertise
Our in-house veterinary advisors ensure that all our nutritional recommendations and health products meet the highest medical standards.
Behaviour Specialists
Our certified animal behaviourists help customers choose the right training tools and enrichment products for their pets' specific needs.
Nutrition Scientists
Our nutrition experts analyse and evaluate pet foods to ensure optimal health benefits for pets at every life stage.
Customer Care Team
Our friendly and knowledgeable customer service representatives are always ready to help with product selection and care advice.
Our Commitment to You
When you choose Motor Paragon, you're not just purchasing pet supplies – you're joining a community of pet lovers who understand the special bond between humans and animals. We're committed to:
- Product Quality: Every item in our inventory is carefully selected and tested to meet our high standards
- Expert Advice: Our team provides personalised recommendations based on your pet's unique needs
- Fast Delivery: We understand that pets can't wait, which is why we offer next-day delivery across Britain
- Customer Satisfaction: We stand behind every product we sell with our comprehensive satisfaction guarantee
- Ongoing Support: Our relationship doesn't end with your purchase – we're here to support you throughout your pet's life
- Competitive Pricing: We believe premium pet care should be accessible to all pet owners
Accreditations & Partnerships
Motor Paragon is proud to maintain the highest industry standards through our certifications and partnerships:
Pet Industry Standards
Certified member of the Pet Industry Federation (PIF) and British Veterinary Association (BVA) approved supplier.
Quality Assurance
ISO 9001:2015 certified for quality management systems and HACCP certified for food safety standards.
Environmental Standards
Carbon Neutral certified business with sustainable packaging initiatives and environmental responsibility programmes.
Visit Our Winchester Location
Our flagship store is located in the heart of Winchester, Hampshire, where we've been serving the local community for over two decades. Our spacious showroom features:
- Interactive product demonstrations and sampling areas
- Expert consultation rooms for personalised advice
- Educational workshops and training sessions
- Community events and adoption partnerships
- Convenient parking and accessible facilities
Store Address
42 High Street
Winchester, Hampshire
SO23 9EX, United Kingdom
Opening Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 10:00 AM - 4:00 PM
Join the Motor Paragon Family
Ready to give your pets the care they deserve? Explore our extensive range of premium pet supplies or visit our Winchester store to experience our exceptional service firsthand.